{"article":{"id":360035957554,"url":"https://plushcare.zendesk.com/api/v2/help_center/en-us/articles/360035957554.json","html_url":"https://support.plushcare.com/hc/en-us/articles/360035957554-How-do-I-cancel-my-membership","author_id":376224138894,"comments_disabled":false,"draft":false,"promoted":false,"position":2,"vote_sum":-1447,"vote_count":2291,"section_id":360007658954,"created_at":"2019-09-26T18:00:35Z","updated_at":"2026-09-29T17:26:30Z","name":"How do I cancel my membership?","title":"How do I cancel my membership?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2023-04-05T16:56:26Z","user_segment_id":null,"permission_group_id":2834074,"content_tag_ids":[],"label_names":[],"body":"<div> </div>\n<div>\n<p><strong>Manage your membership through your profile on </strong><a href=\"https://plushcare.com/\"><strong><span class=\"wysiwyg-underline\">plushcare.com</span></strong></a><strong><span style=\"color: #333333;\">  </span></strong></p>\n<ol>\n<li>\n<span style=\"color: #333333;\">Log into your account </span><a href=\"https://www.plushcare.com/profile/edit/payment\"><span style=\"color: #0085ff;\">here</span></a> and go to your profile</li>\n<li>Go to the Payment and Insurance tab</li>\n<li>Click the cancel your membership link and complete the process.</li>\n</ol>\n<p>To cancel before your next billing cycle, please complete the cancellation process at least one calendar day before your membership is set to renew.</p>\n<p> </p>\n<p><strong>Not seeing the blue hyperlink to cancel your membership?</strong> In most cases, this means you used a different email address to sign up for PlushCare! Please make sure you are signed in to your profile with the email address you used when you created your PlushCare profile!</p>\n</div>\n<div> </div>\n<div>\n<p> </p>\n</div>\n<p> </p>\n<p> </p>","user_segment_ids":[]}}