Your appointment was canceled because your symptoms are outside of our scope of service. The appointment will not be charged! There will be an authorization that appears on your account. That should drop off within the next 3-4 business days depending on your bank.
Please see this article for additional information on what is within our scope of service:
If you have any further questions please feel free to reach out to us at (800) 221-5140 or email us at email@example.com