Prescription delivery program: How do I receive a refund?

For refunds on your subscription, please send any requests by emailing info@plushcare.com.

For refunds on a medication, the prescription delivery program is packaged with medication cost, appointment cost, and delivery costs. If you are looking to cancel your subscription, learn more here: I no longer want to be part of PlushCare’s prescription delivery program, how do I cancel this service?

If your medication is not working for you, talk to your physician. Your physician will work with you to review your treatment plan and adjust your medication as needed. If your doctor issues a different mental health medication eligible for delivery, you will receive it at no extra charge.

Please note, we do not accept returns on medication.

If you have any questions about our prescription delivery offering, please call us at 1-800-221-540 or email us at info@plushcare.com.