General
What can we treat and prescription information
- What is PlushCare's prescription refill policy?
- What medications can PlushCare prescribe?
- What is PlushCare's policy on controlled substances?
- Can PlushCare prescribe PEP?
- Are there medications that PlushCare will not prescribe?
- What conditions can you treat?
Pricing for PlushCare
- How much does an appointment with a PlushCare doctor cost?
- Are there any recurring fees besides the visit fee?
- Does PlushCare work with my health insurance?
- I've received an incorrect charge on my account, who do I contact?
- If my insurance company denies a claim, or doesn't cover the full amount, how much would I owe PlushCare?
- Do I need to have health insurance to use PlushCare?
General Information
- What is PlushCare?
- Is it possible to receive a doctor's note, or other medical forms?
- Need to contact us?
- Are you a subscription service?
- Can I book a walk-in appointment with PlushCare?
- Can I send personal information to you by email?
How to: Video Appointment
- Do I have to download the PlushCare App to join my Video Session?
- How do I join my video session through the Android app?
- How do I join my video session on my computer or laptop?
- My computer camera is not compatible with the PlushCare website?
- What happens if the Doctor did not join the video session?
- What should I do if I don't see my current appointment when I log in?
STD and Lab Testing
- Which insurances does Quest take?
- Why does PlushCare not bill my insurance when I choose the insurance option for lab testing?
- Do I need to fast before taking an STD test?
- What if I test positive for an STD?
- Where are my lab results?
- Can a PlushCare doctor order a lab test for me?
Health Screenings for Delta Members
- Who do I contact if I have questions regarding on-site health screen events?
- Who can participate in health screens?
- Do I need to register?
- I am the spouse or dependent of an employee. Do I need to register?
- I don’t know how to use a computer!
- Where do I sign up for health screens?
PlushCare's PrEP Program
- PrEP for Women
- Besides the pill, what else do I have to do to get PrEP?
- Can I still get HIV while on PrEP?
- Can PlushCare prescribe PrEP?
- Does PrEP work if I think I was just exposed to HIV?
- How old must I be to enroll in PlushCare's PrEP treatment program?