General
COVID-19 At Home Testing
- What can I do if it looks like my COVID-19 at home test has been compromised and opened?
- What states is the COVID-19 at home test available in?
- Does insurance cover the COVID-19 at home test?
- Is the COVID-19 at home test authorized by the FDA?
- How long after exposure should I get tested?
- What happens if my COVID-19 at home test results come back positive?
$5 Labs with PlushCare
Prescription Delivery Program
- Prescription delivery program: How do I receive a refund?
- Prescription delivery program: How do I cancel my medication order?
- What if I’m already paying monthly/annually for primary care and I want to be part of the prescription delivery program?
- How much medication am I going to get through the prescription delivery program?
- Can I use my insurance to pay for the medication delivered via PlushCare’s prescription delivery program?
- I want to be part of PlushCare’s prescription delivery, how do I sign up for this service?
Therapy at PlushCare
- Therapy: How do I cancel my subscription to therapy?
- Therapy: Am I charged any other fees besides the appointment?
- Therapy: If I miss an appointment, how do I reschedule my appointment?
- Therapy: How do I schedule follow-up appointments?
- Therapy: How do I get a refund for my therapy appointments and subscription?
- Therapy: How do I cancel my therapy appointments?
PlushCare Referral Program
Prescription Discount Card
- What if my pharmacist said the card would not save me any money or does not work?
- What prescription medications are subject to a discount?
- Does the Doctor need to know about the Discount Card when writing my prescription?
- Is my privacy protected?
- Does the Discount Card work at my pharmacy?
- How does the Discount Card work?
What can we treat and prescription information
- Does PlushCare prescribe chloroquinine or hydroxychloroquinine?
- Can PlushCare help with the Coronavirus?
- Can PlushCare Fill My Prescription?
- What is PlushCare's prescription refill policy?
- What medications can PlushCare prescribe?
- What is PlushCare's policy on controlled substances?
Pricing for PlushCare
General Information
- COVID-19 Serology/Antibody Testing
- Is it possible to receive a doctor's note, or other medical forms?
- Need to contact us?
- How can I pay for PlushCare?
- Do you have a grievance or complaint to report?
- How do I choose a PCP?
How to: Video Appointment
- What OS does PlushCare Support?
- How do I join my video session through the iPhone app?
- Unable to Download The PlushCare App
- Do I have to download the PlushCare App to join my Video Session?
- How do I join my video session through the Android app?
- How do I join my video session on my computer or laptop?