If you miss your therapy appointment, you can reschedule your session directly on our app or website by following these steps:
- From the home page, click Book Appointment
- Select which type of visit you'd like (therapy)
- Choose from the available appointments
- Follow the prompts on the screen to complete the booking steps
If you run into any issues or need help with rescheduling your appointment, contact our Care Team by phone (800) 221-5140 or through the messaging portal on the app or website.
For questions about appointment and no-show fees, head over to our Appointment Change Policy FAQ