Patients can cancel their appointments via the app or website. Find your upcoming appointment on your dashboard and select "Reschedule or Cancel." You can also cancel your appointment by contacting your Care Team by calling 1-800-221-5140 or emailing info@plushcare.com.
Late cancellations and no shows:
- Any cancellations or reschedules 4 hours prior to your appointment may incur a $75 penalty fee.
- Any no-shows to your appointment may incur a $75 penalty fee.