The status of your prior authorization depends on where you are at the step of the process:
1. Did you complete a prior authorization intake form? If not, please complete the form and wait 7-10 business days for the team to submit your prior authorization.
2. If you completed the intake form and have not received a response from us titled " PRIOR AUTH SUBMISSION" and it has been over 7 business days - please reach us at 1-800-221-5140.
3. If you received an email titled PRIOR AUTH SUBMISSION" and it has been over 10 days and have not received a response from us- please reach us at 1-800-221-5140.