If you're using your computer, you'll need to go to our website at www.plushcare.com and login with your credentials.
1. Once logged in, click on your Name in the top right-hand corner and a drop-down menu will appear
2. Click on My Dashboard in that drop down menu
3. This will bring up your dashboard and any booked appointments will be on this page
1. Once logged in, click on your Name in the top right-hand corner and a drop-down menu will appear
2. Click on My Dashboard in that drop down menu
3. This will bring up your dashboard and any booked appointments will be on this page
4. On the left-hand side, under "Upcoming Appointments" you should see a picture of the doctor and a button that says "Join Call"
4. Click on the "Join Call" button and your face will appear on the screen
5. It's important to join your appointment at least 5 minutes prior to the appointment time and your doctor will enter into the video session at the time of your appointment
Please make sure that you are allowing the PlushCare site to access your computer's video camera access. At the time of your appointment, the Doctor's face will appear right behind yours.
4. Click on the "Join Call" button and your face will appear on the screen
5. It's important to join your appointment at least 5 minutes prior to the appointment time and your doctor will enter into the video session at the time of your appointment
Please make sure that you are allowing the PlushCare site to access your computer's video camera access. At the time of your appointment, the Doctor's face will appear right behind yours.
*For those on a Windows computer, click here for steps on how to enable your camera