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  2. Appointments, Rescheduling, and Troubleshooting

Appointments, Rescheduling, and Troubleshooting

How to: Video Appointment

  • How do I join my video session through the iPhone app?
  • Do I have to download the PlushCare App to join my Video Session?
  • How do I join my video session through the Android app?
  • How do I join my video session on my computer or laptop?
  • When do I join my video session?
  • When will the doctor join the video session?

Troubleshooting Tips

  • Help! My Video Appointment isn't Loading?
  • My computer camera is not compatible with the PlushCare website?
  • What happens if the Doctor did not join the video session?
  • How to reset my password?
  • How can I unsubscribe to PlushCare's emails?
  • International Visitors and PlushCare
See all 10 articles

Privacy

  • Notice to California Patients
  • Can I send personal information to you by email?
  • Is my credit card information secure?
  • Is PlushCare HIPAA Compliant?
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